What is Phlebotomy?

Phlebotomists are specially trained professional members of the healthcare delivery team whose primary responsibility is to collect blood specimens from patients for diagnostic testing. Phlebotomists are also trained to provide assistance in clinical laboratory support services, such as specimen processing and management, assistant level diagnostic testing and EKG. Confidence, attention to detail, and excellent interpersonal skills are required for a Phlebotomist to create an atmosphere of trust and safety while performing their job skillfully and professionally. 

Program Description

The curriculum is a one-semester program designed to prepare students for entry-level positions in Phlebotomy and Laboratory Support Services. The program includes a combination of theory and laboratory practice, including instruction in venipuncture, skin puncture, special blood collections, specimen handling, waived laboratory testing, EKG and all regulations governing safety and infection control practices.

This program awards a College-Approved certificate upon completion of 3 courses and 8 credits.

Additional Information
Academic Map (PDF)

Program Advisory Committees

Courses include: Principles and Methods of Phlebotomy, Basic Laboratory Procedures and a Clinical Practicum.

Upon successful completion of the program, students are eligible to sit for the Phlebotomy Technician Examination offered by the American Society of Clinical Pathology (ASCP).

Admissions Requirements

  1. Submit an application form to the Admissions Office.
  2. Submit documentation of high school graduation, GED / HiSET, or other state approved equivalency credential (transcript or diploma). All foreign high school transcripts must be evaluated.
  3. Applicants must attend a Phlebotomy Information Session, which includes an overview of the Program with the Department Chair and the Associate Director of Admissions. Register for a Phlebotomy Information Session online, or call 508-588-9100 x2114.
  4. Complete required college placement tests in Reading, Writing and Mathematics. Schedule a testing appointment online.
    Please note the Phlebotomy Program is a Selective Admissions Program.


  1. Demonstrate knowledge of OSHA’s Blood Borne Pathogen Standard, control clinical site work practices and safety policies for phlebotomy procedures and specimen handling.
  2. Interpret order requisition for laboratory tests and select appropriate equipment for blood collection.
  3. Demonstrate correct patient identification for inpatients and outpatients as documented by clinical site procedure manual.
  4. Perform a minimum of 175 venipunctures by vacutainer according to CLSI guidelines.
  5. Perform proper technique for collecting blood specimen by butterfly needle.
  6. Follow established laboratory policies for patient refusal, inability to collect a sample and patient complications that may occur during the blood collection procedure.
  7. Demonstrate proper procedure for specimen handling and transport.
  8. Perform proper specimen processing procedures.
  9. Perform proper technique in microcollection and special collection procedures if applicable to laboratory.
  10. Utilize basic laboratory compute skills involved in laboratory specimen procurement.
  11. Relate medical ethics, professionalism and proper communication with all patient and staff interactions.
  12. Adhere to all HIPAA regulations.
  13. Demonstrate a responsible and accountable attitude toward work assignments.
  14. As a representative of the health care setting, maintain an attitude of “patient focus” and customer satisfaction in your service and interaction with patients.

Program Goals and Objectives

The primary goal of the Phlebotomy Program is to prepare students for an entry-level position in the field of phlebotomy. 

  1. To prepare students with the classroom instruction and clinical practice required for safe and quality blood collection procedures in the health care settings.
  2. To develop moral and ethical care for professionals skilled in the practice of phlebotomy.
  3. To promote the principle of quality in communication with all patients and members of the health care team.
  4. To provide equal educational opportunities for all qualified applicants in keeping with the policies of Massasoit Community College.
  5. To prepare students for successful performance on the Phlebotomy Technician National Certification Examination.
  6. To consult with a Clinical Affiliation Advisory Committee in maintaining program’s responsibilities to professional and community needs.

Associated Costs 

In addition to tuition and books, students are responsible for purchase of a lab coat and medical liability insurance. Students must also possess reliable transportation to and from their clinical assignment.